Rewards
How do I earn rewards points?
Simply create a free account or log in at nipandfab.com. Then shop as usual. Your points will be added after you complete qualifying purchases or other eligible activities.
How do I redeem my points?
When you’ve built up enough points, you can redeem them for a reward in your account here: https://www.nipandfab.com/pages/loyalty-rewards.
How long does it take for reward points to appear on my account?
Your points should show up in your account around 14 days after you place your order. We do our best to make sure everything gets processed quickly, but the 14-day timeframe takes into account a few things, like order cancellations and returns, to ma
How do I join and start earning points?
Simply create a free account or log in at nipandfab.com. Then shop as usual. Your points will be added after you complete qualifying purchases or other eligible activities.
Why has my reward tier changed?
Qualifying tier points are valid for 12 months from the date they’re earned. To keep your spot in your current tier, you’ll need to maintain the required spend within a rolling 12-month period.
Which purchases earn points?
Points are awarded on purchases made at nipandfab.com that meet the qualifying criteria. Please note: points are not awarded for shipping charges, gift card purchases, cancelled orders or items returned.
How long do my points last?
Points are valid for 12 months from the date they are earned. After that they expire and cannot be reinstated, so it’s good to keep an eye on them in your account.
Why isn’t my reward code working?
If your reward isn’t applying, check the following:. The reward is being applied at the right checkout stage (on nipandfab.com). If you’ve checked all of the above and still have an issue, please contact our team with your account details.
Why isn’t my reward code working?
If your reward isn’t applying, check the following:. You’ve met the minimum spend threshold for redemption. Your account is logged in and you’re using the correct reward. Your points haven’t already expired. The reward is being applied at the right c
Why don’t I see any points after my purchase?
A few reasons why points may not appear yet:. The order was placed less than 14 days ago. The order has been cancelled or returned.
Why is my referral reward not showing?
Referral rewards follow the same eligibility checks as other points. Make sure:. The referred friend used the correct referral link or code. They created an account and made a qualifying purchase. The order is completed (not cancelled/returned). If e
What happens if I return items or cancel an order?
If a returned or cancelled order originally earned points, those points will be deducted from your account. Likewise, any reward used may be adjusted accordingly.
Can I earn points from my Boots purchases?
Yes! You can now earn Nip+Fab points by uploading your Boots receipts, as long as your purchase meets the programme’s eligibility rules.
What makes a receipt valid?
To earn points, your receipt must:. Be genuine and correspond to a purchase made at a Boots store. Include eligible Nip+Fab products that qualify for points under our programme. Show a purchase date on or after 21 August 2025, when receipt uploads be
How do I upload my Boots receipt?
Simply log in to your Nip+Fab account, head to the Loyalty Rewards section and select ‘Upload Boots Receipt’. Follow the prompts to attach a clear photo or scan of your receipt and submit it for review.
How long does it take for my points to appear?
Once uploaded, your receipt will be reviewed by our team to make sure it meets all eligibility criteria. Reviews usually take a couple of business days and approved points will then appear in your account.
Why was my receipt rejected?
If your receipt didn’t meet one or more of the following requirements, it may not have been approved:. The image was blurry or incomplete. The purchase date was before 21 August 2025. The products on the receipt weren’t Nip+Fab items. The cost of the
Can I upload multiple receipts?
Yes, you can upload multiple receipts as long as each one meets the programme criteria. Please upload one receipt per submission to help us verify your purchase quickly.