What happens if my order delivery takes longer than expected?Updated 7 months ago
Delivery times can be affected by a variety of factors, so occasional delays may occur.
To check the status of your delivery, we recommend using the tracking link provided for the most up-to-date information.
Please keep in mind the following shipping times:
- Orders placed before 12pm (noon) Monday to Thursday are dispatched the same day.
- Orders placed after 12pm, on a Friday, or on a public holiday will be shipped on the next working day.
- We do not deliver on weekends or bank holidays.
- Royal Mail (UK standard) deliveries can take up to 3 days, this does not include weekends.
If your order is delayed beyond these expected timeframes, please contact our support team, and we’ll investigate the issue for you.