Why isn’t my reward code working?Updated a month ago

If your reward isn’t applying, check the following:

• You’ve met the minimum spend threshold for redemption.
• Your account is logged in and you’re using the correct reward.
• Your points haven’t already expired.

The reward is being applied at the right checkout stage (on nipandfab.com).

If you’ve checked all of the above and still have an issue, please contact our team with your account details.