What should I do if a discount or promotion isn't applied to my purchase?Updated 7 months ago

If you're experiencing issues with a discount or promotion not being applied to your purchase, please ensure that you have followed the terms of use for the offer. 

Many promotions cannot be combined with other offers or are not valid for kits or sale items. Also, some promotions may have limitations on time, locations and stock availability. 

If after checking these terms you still need assistance, please confirm the specific products you are attempting to purchase by providing necessary details such as screenshots (if applicable), and we will help you resolve the issue.

Always check that your discount has been applied to your order before you complete your order as we cannot apply the discount to your order after the order is complete.